Introduction

This Privacy Policy explains how RADHA CHOPRA and its affiliates (“RADHA CHOPRA,” “we,” “our,” “us”) collect, use, share, protect, and process your personal information through our website, https://giftiesstickerworld.com (the “Platform”). You can browse certain sections of the Platform without registering. Please note that we do not offer any products or services through this Platform outside of India, and your personal data will primarily be stored and processed in India. By visiting the Platform, providing your information, or using any products or services offered, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable service or product terms, and you consent to be governed by the laws of India, including those related to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection


We collect your personal data when you use our Platform, services, or interact with us during our relationship. This may include, but is not limited to, information provided during sign-up or registration, such as your name, date of birth, address, telephone/mobile number, and email ID, as well as any identity or address proof shared with us. With your consent, we may also collect sensitive personal data, including bank account details, credit or debit card information, and biometric data (such as facial features or physiological information) to enable certain features on the Platform.
You have the option not to provide information by choosing not to use specific services or features. We may track your behavior, preferences, and other information you provide on our Platform, which will be compiled and analyzed on an aggregated basis. Additionally, we will collect information related to your transactions on our Platform and third-party business partner platforms. When personal data is collected directly by third-party partners, their privacy policies will apply. We are not responsible for the privacy practices or content of their policies, so we recommend reading them before sharing any information.
If you receive an email or call from someone claiming to be RADHA CHOPRA asking for personal data like your debit/credit card PIN or banking passwords, please do not provide such information. If you have already shared this information, report it immediately to the appropriate law enforcement agency.

Usage


We use your personal data to provide the services you request. If we use your personal data for marketing purposes, we will offer you the option to opt out of such uses. Your personal data helps us assist sellers and business partners in handling and fulfilling orders, enhancing customer experience, resolving disputes, and troubleshooting problems.
We may also use your information to inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect against errors, fraud, and other criminal activities; enforce our terms and conditions; conduct marketing research, analysis, and surveys; and for any other purposes described at the time of data collection.
Please note that if you do not provide us with the necessary permissions, your access to these products and services may be affected.

Sharing


We may share your personal data internally within our group entities, corporate affiliates, and other related entities to provide you with access to the services and products they offer. These entities may market to you as a result of such sharing unless you explicitly opt out.
We may also disclose your personal data to third parties, including sellers, business partners, service providers (such as logistics partners), prepaid payment instrument issuers, and third-party reward programs, as necessary to provide you with access to our services and products. This sharing may be required to comply with legal obligations, enforce our user agreements, facilitate marketing and advertising activities, and prevent, detect, mitigate, and investigate fraudulent or illegal activities.
Additionally, we may disclose personal and sensitive personal data to government agencies or authorized law enforcement entities when required by law or in good faith belief that such disclosure is necessary to respond to subpoenas, court orders, or other legal processes. We may also share your information with law enforcement, third-party rights owners, or others when we believe that such disclosure is necessary to enforce our Terms of Use or Privacy Policy, respond to claims of rights violations, or protect the rights, property, or safety of our users or the public.

Security Precautions


To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. When your information is in our possession or whenever you access your account, we follow our security guidelines to safeguard it against unauthorized access and provide a secure server.
However, please note that the transmission of information over the internet is not completely secure due to factors beyond our control. By using the Platform, you acknowledge the inherent risks associated with data transmission online, which cannot always be guaranteed as fully secure. Therefore, users are responsible for protecting their login credentials and passwords for their accounts.

Data Deletion and Retention


You have the option to delete your account by visiting your profile and settings on our Platform. Please note that this action will result in the loss of all information related to your account. You can also contact us using the information provided below for assistance with these requests.
In the event of any pending grievances, claims, shipments, or other services, we may refuse or delay the deletion of your account. Once your account is deleted, you will lose access to it.
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. However, we may keep certain data if we believe it is necessary to prevent fraud, address future abuse, or for other legitimate purposes. We may also retain your data in anonymized form for analytical and research purposes.

Your Rights


You have the right to access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent


By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you provide us with personal data relating to others, you confirm that you have the authority to do so and permit us to use that information as described.
When you share your personal data on the Platform or through any partner platforms, you consent to us—and our corporate entities, affiliates, lending partners, technology partners, marketing channels, and other third parties—contacting you via SMS, instant messaging apps, calls, and/or email for the purposes outlined in this Privacy Policy.
You have the option to withdraw your consent at any time by writing to the Grievance Officer at the contact information provided below, with “Withdrawal of consent for processing personal data” in the subject line. We may verify such requests before taking action. Please note that your withdrawal of consent will not be retrospective and will be subject to the Terms of Use, this Privacy Policy, and applicable laws. If you withdraw consent, we reserve the right to restrict or deny services for which that information is necessary.

Changes to this Privacy Policy


Please check our Privacy Policy periodically for updates. We may revise this Privacy Policy to reflect changes in our information practices. Significant changes will be communicated to you as required by applicable laws.

Grievance Officer

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Designation:
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Contact us:


Phone: Time: Monday – Friday(9:00 – 18:00)